PRIVACY Policy.

Creating an account and placing an order involves the following data:

• Account details: your name and email address.
• Order details: the service and package you purchased, your project requirements, reference files you upload, and messages exchanged about the order.
• Payment confirmation from Stripe (your card details are entered directly into Stripe and never reach our servers or database).

We use this data to create and deliver your order, communicate with you about its progress, send you transactional emails (order confirmation, delivery, messages), and process payment through Stripe. We don't use your data for advertising, and we don't sell it to anyone.

• Account and order records are stored in our database.
• Uploaded reference files and delivered design files are stored on Cloudflare R2, accessed through time-limited secure links.
• Payments are processed and stored by Stripe under its own privacy policy.
• Transactional emails are sent through Resend.

We keep order records for as long as needed to support you after delivery (revisions, re-downloads, invoicing) and to meet our own accounting obligations. You can ask us to delete your account and associated data at any time, subject to what we're legally required to keep for tax and accounting purposes.

If you're in the EU/EEA or UK, you have the right to access, correct, export or delete your personal data, and to object to or restrict certain processing, under the GDPR. To exercise any of these rights, message us from your order page or contact us through colonfilm.com.

We use only the essential cookies required to keep you signed in and to remember your session — no advertising or third-party tracking cookies.

If this policy changes materially, we'll update the date above and, for significant changes, let existing clients know via email.